Aspect's call Center Software program suite functions help both automated and live inbound and outbound communications across voice, SMS, email, chat, social, and mobile interactions. Vocalcom Smart Dialer gives lead prioritization, predictive dialing, exercise monitoring, publish-call automation, pre-recorded voicemail, time zone protection, native caller ID, and insightful analytics. This reduces time spent dialing, dramatically improve contact rates, and provides agents more time with dwell i...Read Full Post »